Frequently Asked Questions

Here are some frequently asked questions and answers. If you have additional questions that aren't covered here, please feel free to give us a call or text us at (906) 630-1413.

1. What hours are you open?
   
   Our mobile clinic hours are Monday through Thursday from 9:00 am to 6:00 pm. On Fridays we are open from 9:00 am until 5:00pm. One weekend per month, our clinic will close early on Fridays for Dr. Jill to travel to Chicago for Army Reserve duties. Please call us for more info.  The mobile clinic is closed on Saturday and Sunday. We see patients by appointment, but will try to accommodate walk-ins when able (parked at a stationary location or special event). We may have some special weekend openings (call us for info).
   
   
2. What should I do if my pet has an emergency and you can't be reached?
    
   Given our mobile nature, we do travel to remote areas with poor cell phone coverage. If your pet has an emergency and needs immediate care, please contact us at 906-630-1413 and if we are not immediately available, we will do our best to accommodate your needs or refer you to the appropriate facility.
   
   
3. What forms of payment do you accept?
   
   Cash, Check, MasterCard, Visa, American Express, CareCredit
   
   
4. Can I make payments?
   
   Payment is required at the time of service. We do not offer payment plans.
   
   
5. At what age can I have my pet spayed or neutered?
   
   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
   
   
6. What is the pre-anesthetic blood screening?
   
   This is a blood test that is performed prior to putting your pet under anesthesia and performing surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery. It also helps us to detect any health concerns early, and avoid putting your pet under any risks. If there are concerns on the blood screen, we will post-pone the surgery and discuss the safest treatment plan for your pet.
   
   
7. How long do the sutures stay in after my pet's surgery?
   
   Procedures involving sutures require them to be removed in 14 days following the surgery. Most routine spays and neuters have absorbable sutures and do not require suture removal. Dr. Jill will let you know if a follow-up appointment is needed for suture removal.
   
   
8. Is it a good idea to let my pet have at least one litter?
   
   No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors (mammary cancer) later in life, decreasing the chance of cystic ovaries and uterine infections (pyometra) later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens. There are so many wonderful pets in our shelters in need of homes.
   
   
9. Do you board pets?
   
   No, we are a mobile facility.